Purchasing Gift Certificates

Gift Certificates are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s). Once purchased the value of the Gift Certificate will be added to your own personal Gift Certificate Account. If you have funds in your Gift Certificate Account, you will notice that the amount now shows in the Shopping Cart box, and also provides a link to a page where you can send the Gift Certificate to some one via email.

How to Send Gift Certificates

To send a Gift Certificate you need to go to our Send Gift Certificate Page. You can find the link to this page in the Shopping Cart Box in the right hand column of each page. When you send a Gift Certificate, you need to specify the following. The name of the person you are sending the Gift Certificate to. The email address of the person you are sending the Gift Certificate to. The amount you want to send. (Note you don’t have to send the full amount that is in your Gift Certificate Account.) A short message which will appear in the email. Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.

Buying with Gift Certificates

If you have funds in your Gift Certificate Account, you can use those funds to purchase other items in our store. At the checkout stage, an extra box will appear. Enter the amount to apply from the funds in your Gift Certificate Account. Please note, you will still have to select another payment method if there is not enough in your Gift Certificate Account to cover the cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase the balance will be left in your Gift Certificate Account for the future.

Redeeming Gift Certificates

If you receive a Gift Certificate by email it will contain details of who sent you the Gift Certificate, along with possibly a short message from them. The email will also contain the Gift Certificate Redemption Code. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Certificate in two ways.

1. By clicking on the link contained within the email for this express purpose. This will take you to the store’s Redeem Gift Certificate page. You will then be requested to create an account, before the Gift Certificate is validated and placed in your Gift Certificate Account ready for you to spend it on whatever you want.

2. During the checkout process, on the same page that you select a payment method there will be a box to enter a Redemption Code. Enter the Redemption Code here, and click the Redeem button. The code will be validated and the amount added to your Gift Certificate Account. You can then use the amount to purchase any item from our store

When problems occur

For any queries regarding the Gift Certificate System, please contact the store by email at sales@divesigns.com. Please make sure you give as much information as possible in the email.

How to remove stickers

Heat the sticker with a heat gun or hairdryer. Peel off sticker then remove any excess adhesive with an automotive tar remover and a cloth. We have found AutoGlym Intensive Tar Remover to be particularly effective.

How to fit stickers to cylinders

Firstly, please do not attempt to fit a sticker onto a stone cold cylinder, fresh out of your shed or garage. Allow the cylinder to warm up first. Even better would be to fit the sticker to a nice warm cylinder that has just been filled. Cold = bad. Next, ensure the cylinder is clean, dry, free from condensation and salt or dust. Your sticker will now stick perfectly onto your cylinder. The same goes when fitting to any other hard surface dive gear.

IMPORTANT! – HOW TO FIT SOLAS STICKERS TO A DSMB

Our SOLAS stickers have strong self adhesive on the back but it cannot be 100% relied on to stick to a DSMB. We therefore recommend using Aquasure or a two-part adhesive (such as Beaver Aquabond or Stormoprene) which should be applied on top of the self adhesive. A thin layer of adhesive should be applied to the back of the stickers and on the surface of the DSMB. The DSMB must be clean and dry and deflated when fitting the sticker. For best results we recommend leaving the sticker for 24 hours after fitting to allow the glue to fully cure.

Product price says £0.00

The way the store works is that many sticker types are priced per letter/character. The base price starts at £0.00 but increases as letters are entered in the TEXT box. It is not possible to order a sticker without entering something in the TEXT entry box. Nothing in the store costs £0.00.

I am an existing customer with an account on the old website. Can I login on the new website?

All customer accounts and order details have been migrated onto the new website. You are able to login using your account on the new website and your details and order history have been preserved.

Are discounts available?

Yes, disounts are automatically applied at the checkout .

6 items or more	10% discount
20 items or more	12% discount
50 items or more	15% discount

Can I change or add to my order?

It is possible to make changes to an order before it has gone into production. Contact us ASAP if you need to change anything and we will do our best to help.

You can add to an order provided it has not already been shipped. In this case place a new order and the extra shipping will be refunded. Both orders will be shipped together.

FAQs